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Data Protection Laws - Americas (NeoDialogs)

Data Protection Laws

Data Processing Policies for NeoDialogs / MailMaxx LLC (contact: compliance@neodialogs.com). Last updated: February 23, 2026.

Responsible Use of Digital Channels

Neodialogs, as a brand of Mailmaxx LLC, implements business processes using exclusively official integrations authorized by each platform.

We do not promote spam practices, unsolicited mass messaging, or irregular data acquisition.

Our clients must ensure prior consent from their users when required by regulations.

We promote responsible, ethical automation aligned with data protection regulations.

Our commitment to the responsible use of communication

At NeoDialogs, every automated message is designed to respect the privacy, consent, and preferences of recipients, ensuring transparent and valuable communication.

Index by country:
Argentina Bolivia Brazil Canada Chile Colombia Costa Rica Cuba Ecuador El Salvador United States Guatemala Guyana Haiti Honduras Jamaica Mexico Nicaragua Panama Paraguay Peru Puerto Rico Dominican Republic Suriname Uruguay Venezuela
Country Main Law Data Processing Policy
Argentina Law 25.326 DATA PROCESSING POLICY - ARGENTINA
Data Controller: MailMaxx LLC (Wyoming, USA), brand NeoDialogs. Contact: compliance@neodialogs.com
Last Updated: February 23, 2026
Database: Registry before AAIP - "NeoDialogs Business Data"

1. DATA PROCESSED
Personal data from various business contexts (sales, marketing, HR, political affairs, medical data, customer service, collections, etc.): name, contact information, identifiers, professional and sensitive data as applicable.

2. PURPOSES
• Service delivery and business intelligence.
• Automated communications (email, WhatsApp).
• Anonymous statistical analysis and service improvement.

3. INTERNATIONAL TRANSFER
Data stored with certified providers (AWS, Azure, Google Cloud, Oracle, IBM, Alibaba, Backblaze, Wasabi, Dropbox, Apple iCloud) in the US/Europe. Equivalent protection is guaranteed through contractual clauses.

4. AUTHORIZATION
Express consent via checkbox or verbal confirmation. Optional OTP verification depending on process criticality.

5. RIGHTS (Law 25.326)
• Access, Rectification, Cancellation, Opposition.
Procedure: Email to compliance@neodialogs.com with subject "HABEAS DATA-[Name]-[ID]". Response within 10 days.

6. SECURITY MEASURES
AES-256 encryption, multi-factor authentication, 3-year audit logs, incident notification to AAIP and affected parties.

7. DATA PROCESSORS
Cloud providers listed. Note: Data may reside with one or more of these providers based on redundancy, security, or operational needs, ensuring storage with at least one. Not stored simultaneously with all.
Bolivia Law 164 DATA PROCESSING POLICY - BOLIVIA
Data Controller: MailMaxx LLC (Wyoming, USA), brand NeoDialogs. Contact: compliance@neodialogs.com
Last Updated: February 23, 2026
Database: Registry before the Data Protection Authority - "NeoDialogs Business Data"

1. DATA PROCESSED
Personal data from various business contexts (sales, marketing, HR, political affairs, medical data, customer service, collections, etc.)

2. PURPOSES
• Service delivery and business intelligence.
• Automated communications.
• Anonymous statistical analysis.

3. INTERNATIONAL TRANSFER
With certified providers (AWS, Azure, Google Cloud, Oracle, IBM, Alibaba, Backblaze, Wasabi, Dropbox, Apple iCloud) in the US/Europe. Equivalent protection level is guaranteed through contractual clauses.

4. AUTHORIZATION
Express consent. Optional OTP.

5. RIGHTS (Law 164)
• Access, Rectification, Cancellation, Opposition.
Procedure: Email compliance@neodialogs.com subject "HABEAS DATA-[Name]-[ID]". Response within 15 days.

6. SECURITY MEASURES
AES-256, MFA, logs, notification to authority.

7. PROCESSORS
Cloud providers listed. Note: Data may reside with one or more of these providers based on redundancy, security, or operational needs, ensuring storage with at least one. Not stored simultaneously with all.
Brazil LGPD (13.709/2018) DATA PROCESSING POLICY - BRAZIL
Data Controller: MailMaxx LLC (Wyoming, USA), brand NeoDialogs. Contact: compliance@neodialogs.com
Last Updated: February 23, 2026
Database: Registry before ANPD - "NeoDialogs Business Data"

1. DATA PROCESSED
Personal data from various business contexts (sales, marketing, HR, political affairs, medical data, customer service, collections, etc.)

2. PURPOSES
• Service delivery and business intelligence.
• Automated communications.
• Anonymous statistical analysis.

3. INTERNATIONAL TRANSFER
With certified providers (AWS, Azure, Google Cloud, Oracle, IBM, Alibaba, Backblaze, Wasabi, Dropbox, Apple iCloud) in the US/Europe through standard contractual clauses.

4. AUTHORIZATION
Explicit consent. Optional OTP.

5. RIGHTS (LGPD)
• Access, Rectification, Cancellation, Opposition, Portability.
Procedure: Email to compliance@neodialogs.com with subject "LGPD-[Name]-[ID]". Response within 15 days.

6. SECURITY
AES-256 encryption, multi-factor authentication, logs, notification to ANPD.

7. PROCESSORS
Cloud providers listed. Note: Data may reside with one or more of these providers based on redundancy, security, or operational needs, ensuring storage with at least one. Not stored simultaneously with all.
Canada PIPEDA ENGLISH
DATA PROCESSING POLICY - CANADA
Data Controller: MailMaxx LLC (Wyoming, USA), brand NeoDialogs. Contact: compliance@neodialogs.com
Last Updated: February 23, 2026
Database: Internal registry per PIPEDA - "NeoDialogs Business Data"

1. DATA PROCESSED
Personal data from various business contexts (sales, marketing, HR, political affairs, medical data, customer service, collections, etc.)

2. PURPOSES
• Service delivery and business intelligence.
• Automated communications.
• Anonymous statistical analysis.

3. INTERNATIONAL TRANSFER
With certified providers (AWS, Azure, Google Cloud, Oracle, IBM, Alibaba, Backblaze, Wasabi, Dropbox, Apple iCloud) in the US/Europe under Standard Contractual Clauses.

4. CONSENT
Explicit consent. Optional OTP.

5. RIGHTS (PIPEDA)
• Access, Correction, Withdrawal of consent.
Procedure: Email compliance@neodialogs.com subject "PRIVACY-[Name]-[ID]". Response within 30 days.

6. SECURITY
AES-256 encryption, MFA, audit logs, incident notification.

7. PROCESSORS
Cloud providers listed. Note: Data may reside with one or more of these providers based on redundancy, security, or operational needs, ensuring storage with at least one. Not stored simultaneously with all.
FRENCH
DATA PROCESSING POLICY - CANADA
Data Controller: MailMaxx LLC (Wyoming, USA), brand NeoDialogs. Contact: compliance@neodialogs.com
Last Updated: February 23, 2026
Database: Internal registry per PIPEDA - "NeoDialogs Business Data"

1. DATA PROCESSED
Personal data from various business contexts (sales, marketing, HR, political affairs, medical data, customer service, collections, etc.)

2. PURPOSES
• Service delivery.
• Automated communications.
• Anonymous statistical analysis.

3. INTERNATIONAL TRANSFER
With certified providers (AWS, Azure, Google Cloud, Oracle, IBM, Alibaba, Backblaze, Wasabi, Dropbox, Apple iCloud) in the US/Europe via standard contractual clauses.

4. CONSENT
Explicit consent. Optional OTP.

5. RIGHTS (PIPEDA)
• Access, rectification, withdrawal of consent.
Procedure: Email to compliance@neodialogs.com subject "PRIVACY-[Name]-[ID]". Response within 30 days.

6. SECURITY
AES-256 encryption, MFA, audit logs, incident notification.

7. PROCESSORS
Cloud providers listed. Note: Data may reside with one or more of these providers based on redundancy, security, or operational needs, ensuring storage with at least one. Not stored simultaneously with all.
Chile Law 21.096 (2026) DATA PROCESSING POLICY - CHILE
Data Controller: MailMaxx LLC (Wyoming, USA), brand NeoDialogs. Contact: compliance@neodialogs.com
Last Updated: February 23, 2026
Database: Registry before the Data Protection Agency - "NeoDialogs Business Data"

1. DATA PROCESSED
Personal data from various business contexts (sales, marketing, HR, political affairs, medical data, customer service, collections, etc.)

2. PURPOSES
• Service delivery and business intelligence.
• Automated communications.
• Anonymous statistical analysis.

3. INTERNATIONAL TRANSFER
With certified providers (AWS, Azure, Google Cloud, Oracle, IBM, Alibaba, Backblaze, Wasabi, Dropbox, Apple iCloud) in the US/Europe. Requires express consent and contractual clauses.

4. AUTHORIZATION
Express consent. Optional OTP.

5. RIGHTS (Law 21.096)
• Access, Rectification, Cancellation, Opposition.
Procedure: Email compliance@neodialogs.com subject "DATA-[Name]-[ID]". Response within 15 days.

6. SECURITY
AES-256, MFA, logs, notification to the Agency.

7. PROCESSORS
Cloud providers listed. Note: Data may reside with one or more of these providers based on redundancy, security, or operational needs, ensuring storage with at least one. Not stored simultaneously with all.
Colombia Law 1581 of 2012 DATA PROCESSING POLICY - COLOMBIA
Data Controller: MailMaxx LLC (Wyoming, USA), brand NeoDialogs. Contact: compliance@neodialogs.com
Last Updated: February 23, 2026
Database: RNBD-SIC [CODE TO BE COMPLETED] - "NeoDialogs Business Data"

1. DATA PROCESSED
Personal data from various business contexts (sales, marketing, HR, political affairs, medical data, customer service, collections, etc.)

2. PURPOSES
• Service delivery and business intelligence.
• Automated communications.
• Anonymous statistical analysis.

3. INTERNATIONAL TRANSFER
With certified providers (AWS, Azure, Google Cloud, Oracle, IBM, Alibaba, Backblaze, Wasabi, Dropbox, Apple iCloud) in the US/Europe through standard contractual clauses approved by SIC.

4. AUTHORIZATION
Express consent. Optional OTP.

5. ARCO RIGHTS
• Access, Rectification, Cancellation, Opposition.
Procedure: Email compliance@neodialogs.com subject "ARCO-[Name]-[ID]". Response within 15 business days.

6. SECURITY
AES-256, MFA, logs, notification to SIC within 15 days.

7. PROCESSORS
Cloud providers listed. Note: Data may reside with one or more of these providers based on redundancy, security, or operational needs, ensuring storage with at least one. Not stored simultaneously with all.
Costa Rica Law 8968 DATA PROCESSING POLICY - COSTA RICA
Data Controller: MailMaxx LLC (Wyoming, USA), brand NeoDialogs. Contact: compliance@neodialogs.com
Last Updated: February 23, 2026
Database: Registry before PRODHAB - "NeoDialogs Business Data"

1. DATA PROCESSED
Personal data from various business contexts (sales, marketing, HR, political affairs, medical data, customer service, collections, etc.)

2. PURPOSES
• Service delivery.
• Automated communications.
• Anonymous statistical analysis.

3. INTERNATIONAL TRANSFER
With certified providers. Requires informed consent and clauses equivalent to Law 8968.

4. AUTHORIZATION
Express consent. Optional OTP.

5. RIGHTS (Law 8968)
• Access, Rectification, Cancellation, Opposition.
Procedure: Email compliance@neodialogs.com subject "HABEAS DATA-[Name]-[ID]". Response within 15 business days.

6. SECURITY
AES-256, MFA, logs, notification to PRODHAB within 10 days.

7. PROCESSORS
Cloud providers listed. Note: Data may reside with one or more of these providers based on redundancy, security, or operational needs, ensuring storage with at least one. Not stored simultaneously with all.
Cuba Resolution 39/2019 DATA PROCESSING POLICY - CUBA
Data Controller: MailMaxx LLC (Wyoming, USA), brand NeoDialogs. Contact: compliance@neodialogs.com
Last Updated: February 23, 2026
Database: Registry before the Ministry of Communications - "NeoDialogs Business Data"

1. DATA PROCESSED
Personal data from various business contexts (sales, marketing, HR, political affairs, medical data, customer service, collections, etc.)

2. PURPOSES
• Service delivery.
• Automated communications.
• Anonymous statistical analysis.

3. INTERNATIONAL TRANSFER
With certified providers. Requires express authorization and protection guarantees.

4. AUTHORIZATION
Express consent. Optional OTP.

5. RIGHTS (Res. 39/2019)
• Access, Rectification, Cancellation, Opposition.
Procedure: Email compliance@neodialogs.com subject "DP-[Name]-[ID]". Response within 15 days.

6. SECURITY
AES-256, MFA, logs, notification to the Ministry.

7. PROCESSORS
Cloud providers listed. Note: Data may reside with one or more of these providers based on redundancy, security, or operational needs, ensuring storage with at least one. Not stored simultaneously with all.
Ecuador LOPDP 2021 DATA PROCESSING POLICY - ECUADOR
Data Controller: MailMaxx LLC (Wyoming, USA), brand NeoDialogs. Contact: compliance@neodialogs.com
Last Updated: February 23, 2026
Database: Registry before the Data Protection Authority - "NeoDialogs Business Data"

1. DATA PROCESSED
Personal data from various business contexts (sales, marketing, HR, political affairs, medical data, customer service, collections, etc.)

2. PURPOSES
• Service delivery.
• Automated communications.
• Anonymous statistical analysis.

3. INTERNATIONAL TRANSFER
With certified providers. Requires that the recipient country guarantees an adequate level or express consent and clauses.

4. AUTHORIZATION
Express consent. Optional OTP.

5. RIGHTS (LOPDP)
• Access, Rectification, Cancellation, Opposition, Portability.
Procedure: Email compliance@neodialogs.com subject "DATA-[Name]-[ID]". Response within 15 days.

6. SECURITY
AES-256, MFA, logs, notification to authority.

7. PROCESSORS
Cloud providers listed. Note: Data may reside with one or more of these providers based on redundancy, security, or operational needs, ensuring storage with at least one. Not stored simultaneously with all.
El Salvador Law 2021 DATA PROCESSING POLICY - EL SALVADOR
Data Controller: MailMaxx LLC (Wyoming, USA), brand NeoDialogs. Contact: compliance@neodialogs.com
Last Updated: February 23, 2026
Database: Registry before UAIP - "NeoDialogs Business Data"

1. DATA PROCESSED
Personal data from various business contexts (sales, marketing, HR, political affairs, medical data, customer service, collections, etc.)

2. PURPOSES
• Service delivery.
• Automated communications.
• Anonymous statistical analysis.

3. INTERNATIONAL TRANSFER
With certified providers. Requires express consent or country with adequate level.

4. AUTHORIZATION
Express consent. Optional OTP.

5. RIGHTS (Law 2021)
• Access, Rectification, Cancellation, Opposition.
Procedure: Email compliance@neodialogs.com subject "DATA-[Name]-[ID]". Response within 15 business days.

6. SECURITY
AES-256, MFA, logs, notification to UAIP.

7. PROCESSORS
Cloud providers listed. Note: Data may reside with one or more of these providers based on redundancy, security, or operational needs, ensuring storage with at least one. Not stored simultaneously with all.
United States CCPA/CPRA (California) + HIPAA DATA PROCESSING POLICY - UNITED STATES
Data Controller: MailMaxx LLC (Wyoming, USA), brand NeoDialogs. Contact: compliance@neodialogs.com
Last Updated: February 23, 2026
Database: Internal registry - "NeoDialogs Business Data" (State laws apply, especially CCPA/CPRA for California residents)

1. DATA PROCESSED
Personal data from various business contexts (sales, marketing, HR, political affairs, medical data, customer service, collections, etc.)

2. PURPOSES
• Service delivery and business intelligence.
• Automated communications.
• Anonymous statistical analysis.

3. INTERNATIONAL TRANSFER
With certified providers (AWS, Azure, Google Cloud, Oracle, IBM, Alibaba, Backblaze, Wasabi, Dropbox, Apple iCloud) in the US. For California residents, contracts limit use and subprocessing as per CCPA.

4. CONSENT
Explicit consent. Optional OTP.

5. RIGHTS (CCPA/CPRA)
• Know, Correct, Delete, Opt-out, Portability.
Procedure: Email compliance@neodialogs.com subject "CCPA-[Name]-[ID]". Response within 45 days.

6. SECURITY
AES-256 encryption, MFA, audit logs, incident notification per state laws.

7. PROCESSORS
Cloud providers listed. Note: Data may reside with one or more of these providers based on redundancy, security, or operational needs, ensuring storage with at least one. Not stored simultaneously with all.
Guatemala Decree 79-2006 DATA PROCESSING POLICY - GUATEMALA
Data Controller: MailMaxx LLC (Wyoming, USA), brand NeoDialogs. Contact: compliance@neodialogs.com
Last Updated: February 23, 2026
Database: Registry before the Public Ministry - "NeoDialogs Business Data"

1. DATA PROCESSED
Personal data from various business contexts (sales, marketing, HR, political affairs, medical data, customer service, collections, etc.)

2. PURPOSES
• Service delivery.
• Automated communications.
• Anonymous statistical analysis.

3. INTERNATIONAL TRANSFER
With certified providers. Requires authorization from the owner and contractual guarantees.

4. AUTHORIZATION
Express consent. Optional OTP.

5. RIGHTS (Decree 79-2006)
• Access, Rectification, Cancellation, Opposition.
Procedure: Email compliance@neodialogs.com subject "HABEAS DATA-[Name]-[ID]". Response within 10 business days.

6. SECURITY
AES-256, MFA, logs, notification to the PDH.

7. PROCESSORS
Cloud providers listed. Note: Data may reside with one or more of these providers based on redundancy, security, or operational needs, ensuring storage with at least one. Not stored simultaneously with all.
Guyana Data Protection Act 2021 DATA PROTECTION POLICY - GUYANA
Data Controller: MailMaxx LLC (Wyoming, USA), brand NeoDialogs. Contact: compliance@neodialogs.com
Last Updated: February 23, 2026
Database: Registration with the Data Protection Commissioner - "NeoDialogs Business Data"

1. DATA PROCESSED
Personal data from various business contexts (sales, marketing, HR, political affairs, medical data, customer service, collections, etc.)

2. PURPOSES
• Service delivery.
• Automated communications.
• Anonymous analysis.

3. INTERNATIONAL TRANSFER
With cloud providers (list). Requires adequacy or appropriate safeguards (contractual clauses).

4. CONSENT
Explicit consent. Optional OTP.

5. RIGHTS (DPA 2021)
• Access, Rectification, Erasure, Restriction, Portability, Object.
Procedure: Email compliance@neodialogs.com subject "DPA-[Name]-[ID]". Response within 30 days.

6. SECURITY
AES-256, MFA, audit logs, incident notification.

7. PROCESSORS
Cloud providers listed. Note: Data may reside with one or more of these providers based on redundancy, security, or operational needs, ensuring storage with at least one. Not stored simultaneously with all.
Haiti No comprehensive law DATA PROCESSING POLICY - HAITI
Data Controller: MailMaxx LLC (Wyoming, USA), brand NeoDialogs. Contact: compliance@neodialogs.com
Last Updated: February 23, 2026
Database: Internal registry - "NeoDialogs Business Data" (No specific law, adoption of international principles)